DotNetNuke Support and Training

We realise that things don’t always go to plan, which is why we created a DotNetNuke monthly maintenance and support package designed to cover all levels of need.

DNN Support

Our DNN monthly maintenance and support package has been created specifically for businesses looking for regular month-to month support for their DotNetNuke CMS.

From as little as £75 a month (plus VAT), our monthly maintenance and support package includes:

• Priority status on all work
• The latest functional and security updates to your DotNetNuke CMS
• Up to an hours work on your website per month
• 10% discount on further development work
• Technical support via email or phone during office hours
• A monthly review of your site to ensure all links are working and all images can be viewed
• Quarterly reports on the work we have carried out for you

Need a little more?

No two businesses are the same, which is why we have our support package bolt-ons. These bolt-ons can be added to a basic support package, ensuring that our clients only pay for what they need.

Support package bolt-ons:

• 24/7 Website monitoring
  Ensure that your site stays online and operational at all times
• Extra hours for website work
  Add as many hours as you like to your support plan for additional website work
• Out of office ‘Mission Critical’ 24/7 technical support
  For companies that need to be online at all times.
• Daily website backups
  Offsite backups of your website files and database 
• Search Engine Optimisation (SEO) upgrade
  Additional hours per month dedicated to SEO and your website rankings

Our monthly maintenance and support package is fully supported by an SLA and the price quoted is based on a 12-month contract.

Per-incident Support

We like to try and provide something for everyone and so we realise that a support package (whilst effective for most businesses) is not always the right solution. In these cases our DNN experts can provide per-incident support to resolve any website issues that may arise, enabling businesses to concentrate on what they do best.

DNN Training

Our DotNetNuke training service will ensure that you have the right skills to maintain your CMS easily in-house. We have found the most effective way to teach our clients to get to grips with DNN is to train a small core group of site administrators. These administrators then have the knowledge to train other users as and when required.

For more information about our DNN Support and Training, please contact us.